Defines what is included in the service and how it operates
How calls and messages are captured, documented, and delivered
How to reach us, who is authorized to request changes, and what to expect from support
How billing is structured, invoices are issued, payments are processed, and account standing is maintained
How cancellations are processed, required notice, and billing impact
General terms that govern use of our services and responsibilities
How information is collected, used, stored, and protected
Rules for appropriate use of our services and prohibited activities
How cookies and tracking technologies are used on our website
Limitations of liability and use of information on this website
This Service Scope & Limitations Policy describes the nature, scope, and limitations of the services provided by The Message Center (“Company,” “we,” “us,” or “our”). This Policy is incorporated by reference into the Company’s Terms of Service and any applicable written service agreement.
1. Scope of Services
The Company provides communication handling and administrative support services as configured by the Client. Services may include, without limitation:
Services are provided only in accordance with the Client’s selected configuration and Client Instructions.
2. Channel-Agnostic Services
The Company’s Services may be delivered across one or more communication channels, which may include phone, voicemail, text message, email, web forms, live chat, or other channels supported by the Company now or in the future.
The specific channels available to a Client depend on the Services selected and the configuration agreed to during onboarding or subsequently authorized in writing.
3. No Decision-Making Authority
The Company performs Services in a strictly administrative capacity and does not exercise independent judgment, decision-making authority, or discretion on behalf of Clients, except where expressly authorized in writing through Client Instructions.
The Company does not:
All actions taken by the Company are administrative in nature and carried out solely in accordance with Client-provided guidance and configurations.
4. No Professional or Emergency Services
The Services are administrative and communication-based in nature and are not a substitute for professional judgment or emergency services.
The Company does not provide:
In the event of an emergency, individuals should contact local emergency services immediately. The Company’s role is limited to administrative communication intake and delivery, as configured by the Client through Client Instructions.
5. Reliance on Client Instructions
The effectiveness, accuracy, and timeliness of the Services depend on the completeness, accuracy, and currency of Client Instructions.
The Company is not responsible for:
Clients are responsible for maintaining current Client Instructions, contact information, escalation paths, schedules, and service configurations.
6. Third-Party Dependencies
Certain aspects of the Services depend on third-party systems, platforms, or infrastructure not owned or controlled by the Company, including but not limited to telecommunications providers, internet services, software platforms, and integrations.
The Company is not responsible for service interruptions, delays, errors, or failures caused by third-party systems, outages, network issues, or other external conditions beyond the Company’s reasonable control.
7. Service Modifications and Limitations
Services are provided based on the configuration in effect at the time of delivery. Requests to modify workflows, communication channels, routing logic, or service scope may require additional setup time, fees, and written approval before implementation.
The Company is not obligated to support:
8. No Guaranteed Outcomes
While the Company makes commercially reasonable efforts to provide reliable Services, the Services are provided on an “as available” basis and without guarantees as to specific outcomes, response times, availability, or results.
The Company is not responsible for business outcomes, lost opportunities, missed communications, or damages arising from Client decisions, third-party actions, or circumstances beyond the Company’s reasonable control.
9. Relationship to Other Policies
This Service Scope & Limitations Policy should be read in conjunction with the Terms of Service, Privacy Policy, Billing & Payment Policy, and Message Handling Disclaimer. In the event of a conflict, the applicable written service agreement will govern.
10. Contact Information
Questions regarding this Service Scope & Limitations Policy may be directed to:
Email: policies@themsgctr.com
This Message Handling Disclaimer describes the scope, limitations, and boundaries of message intake, handling, routing, and delivery services provided by The Message Center (“Company,” “we,” “us,” or “our”). This Disclaimer is incorporated by reference into the Company’s Terms of Service and any applicable written service agreement.
1. Nature of Message Handling Services
The Company provides administrative communication handling services only. These services may include receiving, recording, documenting, routing, and delivering Incoming Communications strictly in accordance with Client Instructions.
The Company does not create, modify, interpret, evaluate, prioritize, or make decisions regarding the content or significance of communications, except as necessary to carry out Client Instructions.
2. No Interpretation or Judgment
The Company does not:
All message content is handled and delivered as received, subject to Client Instructions, service configuration, and system capabilities.
3. No Guarantee of Delivery or Response
While the Company makes commercially reasonable efforts to receive and deliver messages in accordance with Client Instructions, the Company does not guarantee:
Responsibility for monitoring designated delivery channels and for reviewing, interpreting, and acting upon messages after delivery rests solely with the Client and Client-designated recipients.
4. Client Responsibility for Instructions and Outcomes
The accuracy, timeliness, and effectiveness of message handling depend on the completeness, clarity, and currency of Client Instructions.
The Company is not responsible for:
5. No Emergency or Professional Services
The Company does not provide emergency response, emergency dispatch, or crisis intervention services.
The Company does not provide medical, legal, financial, or other professional advice and does not assess risk, severity, or urgency except as expressly defined in Client Instructions.
If an emergency exists, individuals should contact local emergency services immediately.
6. Third-Party Dependencies
Message handling and delivery may rely on third-party systems, platforms, or services not owned or controlled by the Company, including telecommunications providers, internet services, software platforms, and integrations.
The Company is not responsible for delays, interruptions, errors, or failures caused by third-party systems, network issues, outages, or other external conditions beyond the Company’s reasonable control.
7. Relationship to Other Policies
This Message Handling Disclaimer should be read in conjunction with the Terms of Service, Privacy Policy, Billing & Payment Policy, and Service Scope & Limits Policy. In the event of a conflict, the applicable written service agreement will govern.
8. Contact Information
Questions regarding this Message Handling Disclaimer may be directed to:
Email: policies@themsgctr.com
This Contact & Support Policy describes how Clients and website users may contact The Message Center (“Company,” “we,” “us,” or “our”) regarding general inquiries, service-related matters, account administration, support requests, and policy or documentation questions. This Policy is incorporated by reference into the Terms of Service and any applicable written service agreement.
1. Scope of Support
The Company provides support related to:
Support is provided in accordance with the scope of Services selected by the Client and the terms of any applicable written service agreement.
2. Authorized Contacts
Support requests must be submitted by individuals authorized by the Client to act on the Client’s behalf. The Company may decline to act on requests from individuals who are not properly authorized in order to protect account security, confidentiality, and service integrity.
Clients are responsible for maintaining accurate and current authorized contact information.
3. Support Channels
The Company provides support through designated communication channels, which may include email, web forms, portals, or other written methods communicated during onboarding or made available through the website or service documentation.
Support channels, availability, and response times may vary based on the Services in use, the nature and complexity of the request, and operational considerations.
4. Response Times
The Company makes commercially reasonable efforts to respond to support inquiries in a timely manner. However, response times are not guaranteed and may vary based on factors including, but not limited to:
Urgent or time-sensitive matters should be clearly identified and submitted in accordance with Client Instructions, service configuration, or any service-specific guidance provided by the Company.
5. Limitations of Support
Support services do not include:
Support interactions are administrative in nature and are intended solely to assist Clients with use of the Services as configured.
6. Updates and Changes
Requests to modify Client Instructions, workflows, communication channels, configurations, or service scope may require verification, additional setup time, fees, or written approval. The Company is not obligated to implement requests that fall outside the agreed service scope, service configuration, or applicable written service agreement.
7. Policy and Legal Inquiries
Questions related to the Terms of Service, Company policies, compliance matters, or legal and contractual documentation should be directed through the Company’s designated policy or compliance contact channel.
8. Contact Information
For general inquiries, support requests, or policy-related questions, please contact:
Email: policies@themsgctr.com
Additional contact details or service-specific support instructions may be provided during onboarding or within a written service agreement.
9. Relationship to Other Policies
This Contact & Support Policy should be read in conjunction with the Terms of Service, Privacy Policy, Billing & Payment Policy, Service Scope & Limits Policy, Acceptable Use Policy, Cookies & Tracking Policy, and Website Use Disclaimer. In the event of a conflict, the applicable written service agreement will govern.
This Billing & Payment Policy explains how fees, invoicing, payments, and related matters are handled by The Message Center (“Company,” “we,” “us,” or “our”). This Policy applies to all Clients and is incorporated by reference into the Company’s Terms of Service and any applicable written service agreement.
1. Billing Structure
Billing terms, pricing, service plans, and applicable fees are established during onboarding or set forth in a written service agreement, pricing schedule, or order confirmation.
Depending on the Services selected, billing may include, without limitation:
All pricing and billing terms are communicated to the Client prior to service activation.
2. Billing Cycle and Invoicing
Invoices are issued in accordance with the agreed billing cycle, which is typically monthly unless otherwise specified in writing.
Invoices may include:
Clients are responsible for reviewing invoices promptly and notifying the Company in writing of any questions or discrepancies within a reasonable time after receipt.
3. Payment Methods
Accepted payment methods are communicated during onboarding and may include credit card, ACH, or other approved electronic payment methods.
Unless otherwise agreed in writing:
4. Late or Failed Payments
Failure to remit payment when due may, at the Company’s discretion, result in one or more of the following actions:
The Company is not responsible for service interruptions or impacts resulting from late payments, declined transactions, failed payment processing, or expired or invalid payment methods.
5. Taxes
Clients are responsible for all applicable taxes, fees, or governmental assessments imposed in connection with the Services, excluding taxes based solely on the Company’s net income, unless otherwise required by law.
Where required or applicable, such taxes or fees may be added to invoices and collected by the Company.
6. Billing Adjustments and Disputes
If a Client believes an invoice is incorrect, the Client must notify the Company in writing within a reasonable time after receipt of the invoice, providing sufficient detail to allow the Company to review the matter.
Billing disputes do not suspend the Client’s obligation to pay any undisputed amounts by the applicable due date. The Company will review disputed charges in good faith and make any appropriate adjustments, if warranted.
7. Changes to Pricing or Billing Terms
The Company may update pricing, billing structures, or payment terms from time to time. Advance notice will be provided when required by applicable law, contract, or written agreement.
Continued use of the Services after updated pricing or billing terms become effective constitutes acceptance of those changes.
8. Refunds and Credits
Unless expressly stated in writing, all fees are non-refundable.
Any credits, refunds, or billing adjustments are issued at the Company’s discretion or as required by applicable law or a written service agreement.
9. Service Suspension and Reactivation
If Services are suspended due to nonpayment or billing-related issues, reactivation may be subject to the Company’s review and may require one or more of the following:
Reactivation is not guaranteed and may be subject to updated service terms or configurations.
10. Relationship to Other Policies
This Billing & Payment Policy should be read in conjunction with the Terms of Service and Cancellation Policy. In the event of a conflict, the applicable written service agreement will govern.
11. Contact Information
Questions regarding billing or payment matters may be directed to:
Email: billing@themsgctr.com
This Cancellation Policy describes the process and requirements for canceling services provided by The Message Center (“Company,” “we,” “us,” or “our”). This Policy is incorporated by reference into the Terms of Service, Billing & Payment Policy, and any applicable written service agreement.
1. Notice of Cancellation
Clients may initiate cancellation by submitting a cancellation request in writing through an authorized communication channel designated by the Company, such as email. For verification and recordkeeping purposes, cancellation requests must be submitted in written form.
2. Cancellation Effective Date
Cancellation becomes effective at the end of the then-current billing period unless otherwise agreed in writing. Services will remain active and billable through the effective cancellation date.
3. Advance Notice
To avoid charges for the next billing cycle, Clients must submit a written cancellation request at least thirty (30) days prior to the next scheduled billing date, unless a different notice period is expressly set forth in a written service agreement.
Cancellation requests received after this notice period may be applied to the following billing cycle.
4. Confirmation
The Company will provide written confirmation once a cancellation request has been processed. Clients should retain this confirmation for their records. If written confirmation is not received, the cancellation request has not been finalized.
5. Outstanding Balances
Clients remain responsible for all outstanding balances, fees, and charges incurred through the effective cancellation date. Past-due accounts may be subject to collection efforts or legal action, as permitted by applicable law and the Terms of Service.
6. Reactivation
If a Client elects to resume service following cancellation, reactivation requires execution of a new service agreement and may be subject to then-current rates, terms, setup or reactivation fees, and service availability at the time of reactivation.
7. Refunds and Credits
Because Services are billed in advance, fees are non-refundable except where required by applicable law or expressly stated in a written agreement. No prorated refunds or credits are issued for partial billing cycles or unused service periods.
8. Relationship to Other Policies
This Cancellation Policy should be read in conjunction with the Terms of Service and Billing & Payment Policy. In the event of a conflict, the applicable written service agreement will govern.
9. Contact Information
Questions regarding cancellation may be directed to:
Email: billing@themsgctr.com
These Terms of Service (“Terms”) govern access to and use of the website, services, and related offerings provided by The Message Center (“Company,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, do not use the website or services.
1. Definitions
“Client” means the business, organization, or individual that subscribes to or uses the services.
“End Users” means individuals designated by the Client—including employees, contractors, or representatives—who receive, review, or act upon Incoming Communications on the Client’s behalf. End Users do not include employees, contractors, or agents of the Company.
“Caller” or “Contact” means any individual or entity initiating communication with the Client.
“Communication” or “Incoming Communication” means any contact initiated through phone, voicemail, text message, email, web form, live chat, or any other communication channel supported by the Company, whether now or in the future.
“Services” means communication handling services provided by the Company, including but not limited to intake, message capture, routing, delivery, dispatch, notification, and related administrative workflows as configured for the Client.
“Client Instructions” means the scripts, routing rules, escalation paths, schedules, contacts, delivery methods, and preferences supplied by Client to guide communication handling.
“Third-Party Services” means platforms, systems, or vendors not operated by the Company, including telecommunications providers, software platforms, integrations, or infrastructure services.
2. Eligibility and Authority
You represent that you are at least eighteen (18) years of age and have the authority to bind the Client to these Terms. If using the Services on behalf of an organization, you confirm you are authorized to do so.
3. Scope of Agreement
These Terms apply to:
If a written service agreement conflicts with these Terms, the written agreement governs only to the extent of the conflict.
4. Service Description and Configuration
The Company provides communication handling services across one or more contact channels selected by the Client. Services are delivered according to the Client’s selected configuration and Client Instructions.
Client acknowledges that:
5. No Professional Advice / No Emergency Services
The Services are administrative and communication-based in nature. The Company does not provide medical, legal, financial, or emergency advice or decision-making.
The Company does not replace emergency services. If an emergency exists, individuals should contact local emergency services immediately. The Company’s role is limited to communication intake and delivery as configured by Client Instructions.
6. Client Responsibilities
Client is responsible for:
The Company is not responsible for failures, delays, or issues resulting from incorrect or outdated Client Instructions, unreachable contacts, misconfigured forwarding or integrations, or interruptions caused by third-party systems or services.
7. Acceptable Use
The Services and website may be used only for lawful and legitimate purposes. Use of the Services must not involve, support, or facilitate any activity that is unlawful, deceptive, abusive, harassing, fraudulent, or otherwise disruptive to the Company, its personnel, other clients, or the public.
Prohibited uses include, but are not limited to:
The Company reserves the right to suspend or terminate Services immediately if misuse is identified or reasonably suspected.
8. Accounts, Credentials, and Security
If access credentials are issued, Client is responsible for maintaining their confidentiality and for all activity conducted under the account, whether authorized or unauthorized.
Client agrees not to share access credentials except with individuals authorized by the Client to use the Services and must ensure such individuals comply with these Terms. Client must notify the Company promptly of any suspected unauthorized access, misuse, or security breach.
The Company reserves the right to restrict, suspend, or revoke access if account security is compromised or if misuse is suspected.
9. Service Availability and Dependencies
The Company makes commercially reasonable efforts to maintain reliable availability of the Services. However, service availability may be affected by factors outside the Company’s control, including but not limited to internet or network outages, power failures, software or platform disruptions, Third-Party Service interruptions, or force majeure events.
The Company does not guarantee uninterrupted or error-free service and is not liable for delays, failures, or interruptions caused by Third-Party Services, external systems, or circumstances beyond its reasonable control.
10. Fees, Billing, and Taxes
Fees, billing cycles, payment methods, and applicable charges are established during onboarding or set forth in a written service agreement or pricing schedule. Client agrees to pay all fees and applicable taxes in accordance with the agreed billing terms.
Failure to remit payment when due may result in service suspension, restriction, or termination, at the Company’s discretion.
Additional billing, payment, and invoicing details are described in the Billing & Payment Policy, which is incorporated by reference.
11. Free Trials and Promotions
The Company may, at its discretion, offer free trials or promotional services. Eligibility, duration, scope, and any limitations will be communicated during onboarding or in writing.
Free trials and promotional offers are intended for evaluation purposes only and may be limited to one per Client or account. The Company reserves the right to modify, suspend, or discontinue any trial or promotional offer at any time to prevent misuse or abuse.
12. Changes to Services
The Company may modify, update, enhance, or discontinue portions of the website or Services from time to time. Changes may include feature updates, workflow adjustments, or service refinements.
If a change materially affects paid Services, the Company will provide notice when reasonably practicable. Continued use of the Services after such changes constitutes acceptance of the updated Services.
13. Intellectual Property
All content, materials, software, workflows, documentation, designs, branding, and proprietary systems made available through the website or Services are owned by the Company or its licensors and are protected by applicable intellectual property laws.
Use of the Services does not grant the Client any ownership rights in the Company’s intellectual property. Except as expressly permitted in writing, the Client may not copy, reproduce, modify, distribute, resell, sublicense, reverse-engineer, or otherwise misuse the Company’s intellectual property.
14. Confidentiality
Each party agrees to maintain the confidentiality of non-public information disclosed in connection with the Services, including but not limited to business operations, pricing, workflows, systems, instructions, data, and communications (“Confidential Information”).
Confidential Information may be used solely for purposes of performing or receiving the Services and may not be disclosed to third parties except as required to perform the Services, required by law, or expressly permitted in writing. Each party agrees to take reasonable measures to protect Confidential Information and to ensure that its employees, contractors, and representatives comply with these obligations.
Confidentiality obligations survive termination of the Services.
15. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business, loss of data, or business interruption, arising out of or related to the Services, even if the Company has been advised of the possibility of such damages.
The Company’s total aggregate liability for any claim, loss, or damages arising out of or relating to the Services shall not exceed the total fees paid by the Client to the Company during the period immediately preceding the event giving rise to the claim.
16. Indemnification
Client agrees to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:
17. Termination
The Company may suspend or terminate Services, in whole or in part, for reasons including but not limited to nonpayment, misuse of the Services, violation of these Terms, legal or regulatory requirements, or operational, security, or risk concerns.
Client may terminate Services in accordance with the Cancellation Policy and any applicable written service agreement. Termination does not relieve Client of payment obligations incurred prior to the effective termination date.
18. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict-of-law principles. Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in North Carolina, unless otherwise required by applicable law.
19. Changes to These Terms
The Company may update or modify these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Continued access to or use of the website or Services after such changes constitutes acceptance of the revised Terms.
20. Contact Information
Questions regarding these Terms may be directed to:
Email: policies@themsgctr.com
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The Message Center (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals and businesses that interact with our website and Services. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our operations.
This Privacy Policy applies to information collected through our website, Services, onboarding processes, communications, and related interactions.
1. Information We Collect
We collect information necessary to provide and support the Services. The categories of information collected depend on how you interact with us and the Services used.
A. Client and Business Information
B. Communication Information
C. Website and Technical Information
2. How We Use Information
We use collected information solely to provide, operate, and support the Services and only to the extent necessary to carry out Client Instructions. Specifically, information may be used to:
The Company does not use Client or communication information for purposes unrelated to providing or supporting the Services.
3. Information Sharing and Disclosure
The Company does not sell, rent, or trade personal or Client information.
Information is shared only to the limited extent necessary to provide and support the Services and solely in the following circumstances:
4. Client-Controlled Information
Clients retain control over:
The Company processes information solely on behalf of Clients and does not independently use or act on it outside of providing the Services.
5. Data Security
The Company implements reasonable safeguards to protect information. However, no system is 100% secure. Clients are responsible for securing their own systems, devices, and access points.
6. Data Retention
Information is retained only as long as necessary to:
Data is deleted or de-identified when no longer required.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to support website functionality and performance.
Users may disable cookies through browser settings, though some features may be affected.
8. Third-Party Services
We may link to or integrate with third-party services. This Policy does not apply to those providers. Users should review their policies separately.
9. Children’s Privacy
Services are not intended for individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
This Policy may be updated periodically. Continued use of the Services constitutes acceptance of changes.
11. Contact Information
Email: policies@themsgctr.com
This Acceptable Use Policy (“Policy”) describes permitted and prohibited uses of the website and services provided by The Message Center (“Company,” “we,” “us,” or “our”). This Policy is incorporated into the Terms of Service and any applicable service agreement.
1. Permitted Use
Clients may use the Services only for lawful, legitimate, and authorized business purposes in accordance with:
Use must remain within approved configurations and scope.
2. Prohibited Use
The Services may not be used for unlawful, deceptive, abusive, or disruptive activities.
Prohibited uses include:
3. No Circumvention or Misuse
Clients may not:
4. Responsibility for Content and Instructions
Clients are responsible for:
The Company does not independently review communications beyond administrative handling.
5. Enforcement and Remedies
The Company may investigate violations and take action, including:
This may occur without prior notice if misuse is suspected.
6. Relationship to Other Policies
This Policy should be read alongside:
7. Contact Information
Email: policies@themsgctr.com
This Cancellation Policy (“Policy”) outlines the terms under which services provided by The Message Center (“Company,” “we,” “us,” or “our”) may be canceled by the Client. This Policy is incorporated into the Terms of Service and any applicable service agreement.
1. Cancellation by Client
Clients may request cancellation of services at any time by submitting written notice to the Company.
Cancellation requests must be submitted through an approved communication method, including email or other designated account communication channels.
2. Effective Date of Cancellation
Cancellation becomes effective at the end of the current billing cycle unless otherwise agreed in writing.
The Company does not provide retroactive cancellations once services have been active during a billing period.
3. Billing After Cancellation Request
Clients remain responsible for all charges incurred up to the effective cancellation date.
This includes:
No partial refunds or prorated credits will be issued unless explicitly stated in writing.
4. Immediate Termination by Company
The Company reserves the right to suspend or terminate services immediately, without prior notice, if:
Termination under these conditions does not relieve the Client of outstanding financial obligations.
5. Data and Account Access After Cancellation
Upon cancellation:
Clients are responsible for retrieving any necessary information prior to the effective cancellation date.
6. Reinstatement of Services
If a Client wishes to resume services after cancellation, a new onboarding process may be required. Previous configurations or data are not guaranteed to be retained.
7. Changes to This Policy
The Company may update this Cancellation Policy at any time. Continued use of services constitutes acceptance of any revisions.
8. Contact Information
Email: policies@themsgctr.com
These Terms of Service (“Terms”) govern access to and use of the services provided by The Message Center (“Company,” “we,” “us,” or “our”). By using the Services, the Client agrees to these Terms.
1. Scope of Services
The Company provides answering and communication support services based on Client-defined instructions.
The Company:
2. Client Responsibilities
Clients are responsible for:
Clients acknowledge that unclear, incomplete, or conflicting instructions may affect service performance.
3. No Independent Judgment
The Company operates strictly as an instruction-based service.
Operators:
All actions are based solely on Client Instructions.
4. Service Availability
The Company makes reasonable efforts to maintain consistent service availability.
However, the Company does not guarantee uninterrupted or error-free service due to:
5. Billing and Payment
Clients agree to pay all applicable fees associated with the Services.
Billing terms include:
Failure to remit payment may result in suspension or termination of services.
6. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for:
7. Indemnification
Clients agree to indemnify and hold harmless the Company from any claims, damages, or liabilities arising from:
8. Policy Integration
These Terms incorporate all related policies, including:
9. Modifications
The Company may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.
10. Governing Law
These Terms are governed by applicable laws of the jurisdiction in which the Company operates.
11. Contact Information
Email: policies@themsgctr.com
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